Contact information
Contact Information
Brand: KAERO Region: United Arab Emirates / GCC
Get in Touch
We're here to help. Whether it's about your order, a product question, or anything else — don't hesitate to reach out.
General Enquiries & Customer Support
📧 support@kaero.ae 📞 0521389955
Available 24/7 (UAE time)
We aim to respond to all emails within the same day.
Business, Press & Partnership Enquiries
📧 support@kaero.ae
For wholesale inquiries, brand collaborations, media features, and B2B partnerships, please use the above email and include a brief description of your enquiry in the subject line.
Returns & Order Issues
If you have an issue with your order — wrong item, damaged product, or any other concern — please email support@kaero.ae within 24–48 hours of receiving your order. Include your order number and photographs of the issue.
See our full Return & Refund Policy for details.
Response Times
| Enquiry Type | Expected Response |
|---|---|
| Order Issues & Returns | Within the same day |
| General Customer Support | Within the same day |
| Business & Partnerships | Within 2 business days |
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